US based utility Greater Cincinnati Water Works (GCWW) has selected India based information technology company Wipro as its partner to improve its CRM, Billing and Service Bureau operations
At present, GCWW serves more than one million people across the US states of Ohio and Kentucky supplying 133 million gallons of water per day.
According to the terms of the deal, Wipro will be designing, constructing, hosting and deploying a Customer Information System (CIS) for the water utility in a Platform as a Service (PaaS) model.